Privacy Policy
Effective date: August 17, 2026
Norhōda (“Norhōda,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit norhoda.com, create an account, contact us, or place an order.
Information We Collect
We may collect information you provide directly, including your name, email address, telephone number, billing and shipping address, account details, order information, customer-service messages, and product reviews. Payment information is processed by our payment service providers; we do not intentionally store complete payment-card numbers on our website.
We may also collect device and usage information automatically, such as IP address, browser type, device identifiers, pages viewed, referring pages, approximate location, cookie information, and interactions with our website.
How We Use Information
- Process, fulfill, deliver, and support orders
- Operate accounts, shopping carts, and checkout
- Respond to questions and customer-service requests
- Send transactional messages and, with appropriate consent, marketing communications
- Improve our website, products, security, and customer experience
- Prevent fraud, misuse, and other prohibited activity
- Meet legal, tax, accounting, and regulatory obligations
Cookies and Similar Technologies
We use cookies and similar technologies to keep the website functioning, remember preferences, maintain carts and sessions, understand website use, and support relevant marketing. You can control cookies through your browser settings, although disabling necessary cookies may affect website functionality.
How We Share Information
We may share information with service providers that help us operate our business, including website hosting, payment processing, fraud prevention, analytics, email, customer support, order fulfillment, and shipping. We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, financing, acquisition, or sale of business assets. We do not sell personal information for money.
Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described above, including order support and legal, accounting, fraud-prevention, and compliance requirements. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your Choices and Rights
You may update certain account information through your account, unsubscribe from marketing emails using the link in those messages, or contact us to request access, correction, or deletion of personal information. Additional rights may apply depending on your location. We may need to verify your identity before completing a request, and some information may be retained where permitted or required by law.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact Us
Questions or privacy requests may be sent to contact@norhoda.com, by telephone at +1 (213) 849-2973, or by mail to 155 County Road 105, Oxford, MS 38655, United States.